Executive Leadership

at ScribeAustralia

Michael Murphy M.D.

Michael Murphy M.D.

Chief Executive Officer

Dr. Michael Murphy is co-founder and Chief Executive Officer of HealthChannels, the parent company of ScribeAmerica, CareThrough, QueueLogix, and SoundLines. Today, with over 3,300 partners and touching the lives of more than 46 million people, HealthChannels is the nation’s most frequently used strategic solutions company.
As a result of Dr. Murphy’s leadership, the HealthChannels family has received several accolades. ScribeAmerica was ranked on the INC. 500/5000 for America’s fastest-growing private companies in 2011-2018. ScribeAmerica was also the recipient of the “Good to Great” award in 2015 and honored by being ranked number two by Modern Healthcare as one of the nation’s Hottest Healthcare companies. Dr. Murphy continues to be a recognized leader and was a finalist for the prestigious Ernst & Young Award for entrepreneurship.
Prior to HealthChannels, Dr. Murphy served as an Army Ranger for the 1st Ranger Battalion in Savannah, Georgia, which allowed him to gain various leadership skills along with the ability to develop standard operating procedures. Dr. Murphy has been an innovator and a leader on multiple healthcare issues including lowering the cost of healthcare, the transition to value-based care, point of service solutions, and innovative technologies. His goals are to continue making all practice locations an environment built for exceptional patient experience and allow providers to work top-of-license.
Dr. Murphy received his Doctor of Medicine from St. George’s University and completed his residency training in Emergency Medicine at the University of Medicine and Dentistry of New Jersey in Newark. He has co-authored one textbook and is involved in three peer review articles. As an avid golfer and supporter of veterans, Dr. Murphy founded the Fore the Brave Charity Golf Tournament in 2015 to support veterans and their families.
Tony Andrulonis, M.D.

Tony Andrulonis, M.D.

Chief Operations Officer

Dr. Tony Andrulonis leads operations throughout the HealthChannels family of solutions. In this role he collaborates cross-functionally with executive, senior and local management to define key performance objectives, and develop strategies to address healthcare delivery challenges.

As an emergency medicine physician, Dr. Andrulonis has driven groundbreaking results in clinical care, and administrative efficiency over the course of his career. With expertise improving the quality of life for patients and providers, he guides health systems through the transition to value-based care.

Prior to joining HealthChannels, Dr. Andrulonis served as the President of Emergency Medicine at Envision Health, and Chief of the Department of Emergency Medicine at Baptist Health in Miami, Florida. As a Federal Emergency Management Agency (FEMA) Task Force member, Dr. Andrulonis contributed to the emergency response for 9/11 and Hurricane Katrina. He is a sought out speaker, and was recognized by the American College of Emergency Physicians (ACEP) as a “Hero of Emergency Medicine” during their 40th Anniversary celebration.

Dr. Andrulonis graduated from the University of Pittsburgh School of Medicine and completed a residency at the University of Pennsylvania. He holds an MBA from Northwestern, Kellogg School of Management and served as an Assistant Professor of Emergency Medicine at the University of Pennsylvania.

Jennifer Larsen

Jennifer Larsen

Executive Vice President of Senior Management

Jennifer Larsen joined HealthChannels in 2006 and has been key in the company’s growth from small startup to market leader to industry pioneer. She was one of the company’s first managers to implement new medical scribe programs across the U.S. At ScribeAmerica, the original HealthChannels company, Jennifer authored the guide to standardizing program procedures for managers, streamlined operational practices and created the compliance protocol to meet national Joint Commission standards for scribes. Today, as a partner and executive vice president of senior management, Jennifer is responsible for overseeing and improving programs nationwide.

Before joining HealthChannels, Jennifer graduated from the University of California at Irvine with a Bachelor’s in Biological Sciences. She was a recipient of full athletic scholarships and played Division I tennis for both University of Wyoming and University of California at Irvine.

Jennifer takes pride in assisting physicians and helping them work at peak efficiency; through scribe services she strives to continually enhance the work/life balance for clinicians across the country.

Jackie Reynolds

Jackie Reynolds

Executive Vice President of Operations

Jackie Reynolds has been a part of the HealthChannels team since 2006, when she served as a standout medical scribe at Tri-City Medical Center. After excelling at her initial position as project leader and regional manager, she took on the role of partner and vice president of business development and later executive vice president of operations. Jackie holds a B.S. in Biological Sciences from San Diego University.

In her spare time, Jackie enjoys hot yoga and spending time with her family and friends. She enjoys the beach and outdoor activities, which are available almost year-round in Orlando. She has also become an Orlando Magic fan since moving to Orlando.

Mike Welch, MBA

Mike Welch, MBA

Chief Financial Officer

Mike graduated undergrad at York College of Pennsylvania with B.S. in Accounting, received an MBA from Florida Atlantic University with Accounting Concentration and Passed CPA exam in 2009. Mr. Welch is licensed in the State of FL.

Mike started his career in Audit at Deloitte & Touche (D&T) in South Florida.  He worked on D&T’s largest public companies in the South Florida market.

Most recently, Mike spent four years with Sunera where he worked on a variety of projects, including Internal Audit Compliance, Cash to GAAP accounting conversions, audit support for clients, purchase accounting projects for newly acquired companies, valuation work with regards to intangible assets, bankruptcy support and served as main contact/preparation for financial reporting.

Gary B. Glass

Gary B. Glass

General Counsel & Head of Human Resources

Gary joined HealthChannels with more than two decades’ worth of legal, compliance and human resources experience in various arenas including government, large law firms, and privately-held and publicly traded companies. He began his legal career as a criminal prosecutor at the New York County District Attorney’s office in Manhattan. After three years as an Assistant District Attorney, he joined the private sector as an associate at Patterson Belknap Webb & Tyler and then as a partner at Winston & Strawn, a global white-shoe law firm with 1,000+ attorneys across three continents. After 11 years of outside counsel practice, Gary moved in-house in 2002 as a Senior Assistant General Counsel for Altria Group Inc., a Fortune 20 consumer product manufacturing conglomerate including Philip Morris, Kraft Foods, and Miller Beer. At Altria, based in New York City, Gary focused on litigation, corporate compliance, and human resources. He later joined UST Inc., a $12 billion S&P 500 manufacturing company based in Connecticut, as the Company’s General Counsel and Chief Compliance Officer. After UST was acquired and its HQ relocated to Va. in 2009, Gary accepted the role of General Counsel, Chief Human Resources Officer, and Chief Compliance Officer at iGPS Logistics, a privately-held asset pooling company based in Florida.  After 5+ years at iGPS, Gary joined HealthChannels (then called ScribeAmerica) in 2015 and currently serves as the Company’s General Counsel, Chief Human Resource Officer, Chief Compliance Officer and Corporate Secretary.

Gary graduated from Princeton University in 1987 and Fordham University School of Law in 1992.

 

Craig Newman

Craig Newman

Chief Strategy Officer

Craig Newman serves as the Chief Strategy Officer for HealthChannels where he supports current and prospective partners assess the impact of scribes within their healthcare system. Craig also collaborates with Dr. Murphy and the Client Solutions team to think through new strategic initiatives to better serve our partners.

Prior to joining HealthChannels, Craig spent the past eight and half years with the Advisory Board Company, a national healthcare research and solutions firm. While with the Advisory Board, Craig worked in a consultative role to support hospitals and health systems with their service line planning and clinical technology assessment. Craig also worked to launch several initiatives focused on network strategy, referral management, and various use cases for leveraging real time-predictive analytics.

Craig currently resides in Washington, D.C. In his spare time, Craig enjoys golfing, cooking, and traveling.

Senior Leadership

at ScribeAustralia

Dr Jacqui Irvine, MBChB, DCH, FACEM, MBA (Applied Health Management)

Dr Jacqui Irvine, MBChB, DCH, FACEM, MBA (Applied Health Management)

Director of Clinical Affairs

Dr Jacqui Irvine is an Emergency Specialist trained in New Zealand and Australia currently working as an Emergency Director in New South Wales Health. Jacqui has worked across many areas in both Australia and New Zealand in primary and hospital level care. She has a Masters in Applied Health Management and has established her career in service development and redesign. Jacqui has demonstrated her commitment to improving healthcare accessibility and quality by working as the first Emergency Director in 2 separate rural sites from her very first Consultant job. She is also involved in Review work through facets of NSW Health and in Development and Education of Emergency Medicine in Sri Lanka in a volunteer capacity.

Dr Jacqui Irvine provides the local clinician knowledge for ScribeAustralia Healthcare to customise the ScribeAmerica solution to the needs of the Australian Healthcare system, its clinicians and its patients

Tracee Paknis

Tracee Paknis

Director of Client Solutions

Tracee has a Bachelor’s Degree in Professional Sales, and she understands the importance of adequately customising service offerings to meet and exceed clients’ needs. Throughout her career in Australian medical sales, she has witnessed firsthand the demanding challenges clinicians face in attempting to balance documentation tasks, administrative tasks, and other ancillary duties with providing quality, patient-centric care within the Ambulatory and Hospital settings. She is passionate about the concept of revolutionizing the Australian Healthcare System to address these challenges with a modern medical solution already proven in the American Healthcare System – Medical Scribes.